Return & Refund Policy – Timro Hamro Bazar (Operating as Eleven Elevens Collection)
We are committed to customer satisfaction. Please review our return and refund policy below:
If the product is damaged, defective, or not as described, you can request an exchange within 7 days of delivery.
If you're dissatisfied, you may claim a full refund within 7 days of purchase, subject to verification.
Refunds will be processed within 3–5 business days after we receive and inspect the returned item.
The product must be unused, with original packaging, and returned in the same condition.
Some items may be non-refundable (like clearance items or used accessories).
To initiate a return, contact:
📧 [email protected] | 📞 9763692355
